Closetbox at 1625 K Street Northwest Ste 1050, in Washington

About Closetbox

The Closetbox is a US national Moving and storage company located in Washington, District of Columbia. To figure out why customers choose Closetbox and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Closetbox by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Closetbox

• Address: 1625 K Street Northwest Ste 1050, Washington, DC 20006
• Website: closetbox.com
• Phone: +1 202-559-7703
• Types: Moving   Storage  

Reviews

• 1

  Jasmin Keskinen

  Posted Apr, 14 2019
  IF I COULD LEAVE ZERO STARS, I WOULD.
  
  I have a box that was clearly thrown around and beaten because the contents are broken. Everything was wrapped in bubble wrap, NOT TO MENTION THE BOX IS CLEAR PLASTIC AND YOU CAN SEE THE CONTENTS ARE FRAGILE. I am so upset over how stupid the movers had to be to throw around a VISIBLY fragile box. All my kitchenware is broken. This is beyond unacceptable. I am so upset. I would not recommend this company to anyone. I have used movers and storage in NYC for years, and this company in D.C. is TERRIBLE in comparison, in every single way. I mentioned to the movers when they picked my stuff up that clearly the kitchen boxes they could SEE are fragile and they supposedly noted this....UNREAL. They broke everything. I am so mad!!! Everything was wrapped up in bubblewrap NOT ONCE, BUT THREE TIMES. It had to take some serious throwing around of my fragile, VISIBLY FRAGILE, items that I specifically stated to be careful with to cause this kind of damage. It's not like the box was even heavy. I will not refer Closetbox to anyone. I am so upset with the unprofessionalism shown by this company. I have a variety of other complaints from the drop off process that I will get to in a moment. I am so angry. Closetbox had one job and couldn't even pick up and store stuff without breaking it. How can anyone be expected to store fragile items with this company? I made it more than clear that the items were fragile and IT DOESN'T EVEN REQUIRE CLARIFICATION. I DIDN'T EVEN HAVE TO OPEN THE BOX TO SEE THROUGH THE CLEAR PLASTIC THAT THE CONTENTS WERE BROKEN!!! This is terrible. These items are irreplaceable mementos, hence the fact that I stored them in the first place and trusted them with this company. It is not about money, it is the principle of it. If I trust someone to transport my stuff - I trust that they will not throw around clearly fragile things, ESPECIALLY when they can see it is fragile, it says it is fragile, they can SEE THE CONTENTS THROUGH THE PLASTIC WITH EASE, and I asked that they mind the fragile boxes.
  
  Additionally, I was only able to choose between two days for delivery because I live in a GW dorm. Unfortunately, Closetbox does everything around undergraduate times. Sadly for me, I live in a graduate dorm and we move in and start weeks before undergraduate students. This means I spent weeks without my stuff from storage because there was "nothing we can do." Terrible customer service, terrible movers, terrible moving company, terrible care of my stuff.
  
  The question is: what does Closetbox have going for it? Nothing. Use another company. This one will make you regret every choice you made. Not to mention, it is the most expensive. I expected the best service and got the worst.
  
  DO NOT TRUST THEM. THEY WILL DISAPPOINT.

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